MacBook Air Flash Storage Drive Replacement Programme

Apple has determined that certain 64GB and 128GB flash storage drives used in the previous generation of MacBook Air systems may fail. These systems were sold between June 2012 through June 2013.

USB Power Adapter Takeback Programme

Recent reports have suggested that some counterfeit and third party adapters may not be designed properly and could result in safety issues. While not all third party adapters have an issue, we are announcing a USB Power Adapter Takeback Program to enable customers to acquire properly designed adapters.

iPod nano (1st generation) Replacement Programme

Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.


This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.

MacBook Bottom Case Replacement Programme

 Apple has determined that under certain circumstances the rubber surface on some MacBooks may separate from the bottom case of the system. MacBooks shipped between October 2009 and April 2011 may experience this issue.

Apple will replace the bottom case of any affected MacBook, free of charge, that exhibits the issue.

iMac 1TB Seagate Hard Drive Replacement Programme

Apple has determined that a very small number of Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems, may fail under certain conditions. These systems were sold between May 2011 and July 2011.

Apple or an Apple Authorized Service Provider (AASP) will replace affected hard drives free of charge.